Welcome to Mud3D! These Terms and Conditions (“Terms”) govern your access to and use of our website, mud3d.com (the “Website”), and the purchase and download of digital 3D printable STL files (the “Products”). By using the Website or purchasing Products, you agree to be bound by these Terms. If you do not agree with these Terms, you may not access or use the Website or purchase Products.

1. General Information

  • Company Name: Mud3D
  • Email: info@mud3d.com
  • Phone: +8801312624992
  • Address: Mujib Sarak, Jessore, Bangladesh

2. Eligibility

You must be at least 18 years old and capable of entering into legally binding contracts under applicable law to use our Website or purchase our Products.

3. Nature of Products

Mud3D exclusively sells digital STL files for 3D printing. We do not provide any physical products or services. Upon purchase, you will receive access to a digital download of the Product.

4. Intellectual Property

  • All digital files sold by Mud3D are the intellectual property of Mud3D or its licensors. By purchasing a Product, you are granted a non-exclusive, non-transferable license to use the STL file for personal or commercial purposes as permitted.
  • You may not distribute, resell, or share the digital files or any derivatives thereof without express written permission from Mud3D.

5. Payments

  • All payments are processed securely through third-party payment gateways. By completing a purchase, you agree to comply with the payment gateway’s terms and conditions.
  • Mud3D does not store your payment information.

6. Refunds and Cancellations

  • Due to the nature of digital Products, all sales are final. No refunds, cancellations, or exchanges will be provided after the digital file has been downloaded.
  • If you encounter any issues with your download, please contact us at info@mud3d.com for assistance.

7. User Responsibilities

  • You are solely responsible for ensuring that the downloaded files are compatible with your 3D printer and software.
  • You agree not to use the Products for illegal or unethical purposes, including but not limited to creating counterfeit goods or violating intellectual property rights.

8. Limitation of Liability

  • Mud3D provides its Products “as is” and makes no guarantees or warranties, express or implied, regarding their functionality, accuracy, or fitness for a particular purpose.
  • Mud3D is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our Products or Website.

9. Compliance with Laws

You agree to comply with all applicable local, national, and international laws regarding the use of the Website and the purchase and use of our Products.

10. Termination

Mud3D reserves the right to terminate or suspend your access to the Website at any time for any reason, including violations of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Bangladesh. Any disputes arising from these Terms or your use of the Website or Products shall be resolved exclusively in the courts of Bangladesh.

12. Changes to Terms

Mud3D reserves the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website constitutes acceptance of the updated Terms.

13. Contact Information

For any questions or concerns about these Terms, please contact us:
Email: info@mud3d.com
Phone: +8801312624992
Address: Mujib Sarak, Jessore, Bangladesh